Key to empathizing is asking if the customer is okay first and foremost. Make their experience seamless and encouraging. Let them know that the car will be back to its original beauty if not better. That they can trust you to treat the car with respect and that you will keep them in the loop […]
Sometimes, it’s hard to imagine how a customer feels after an accident; especially an accident that involves a wild animal. Imagine, if you will, you’re driving along minding your own business and without notice you’re being attacked by one or more wild animals. Attack may be a harsh word, but it is how it can […]
“The Ding King Training Institute” offers a high quality Paintless Dent Repair/Removal training program that provides you with premium learning techniques and unbelievable results you can count on. Our step-by-step instructions and significant high quality PDR processes, will assist your learning capabilities faster. Our goal is to provide you with state of the art instruction and […]