You know you want to do some email marketing. Or, perhaps more accurately, you feel like you’re supposed to do some email marketing. Where to start? An “email marketing plan” sounds complicated, intimidating, and time-consuming. Besides, you’re too busy running your business to deal with such a thing, right? Who could blame you? Well we’re […]
Key to empathizing is asking if the customer is okay first and foremost. Make their experience seamless and encouraging. Let them know that the car will be back to its original beauty if not better. That they can trust you to treat the car with respect and that you will keep them in the loop […]
Sometimes, it’s hard to imagine how a customer feels after an accident; especially an accident that involves a wild animal. Imagine, if you will, you’re driving along minding your own business and without notice you’re being attacked by one or more wild animals. Attack may be a harsh word, but it is how it can […]
Your content is the most important part of your newsletter so you will want to be sure to get this correct right from the start. Following are some suggestions that will help you: 1. Your customers are your greatest asset for obvious reasons. You need to treat them like the VIP’s that they are. These […]
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